Product Manager - Group

Lyric is an AI-first, platform-based healthcare technology company committed to simplifying the business of care. The Product Manager will drive the strategy, development, and management of pre-pay products, collaborating with cross-functional teams to deliver innovative solutions for healthcare providers and payers.

Responsibilities:

• Understand and execute the product strategy for pre-pay solutions, aligning with overall company objectives and market demands
• Conduct comprehensive market research and analysis to identify trends, opportunities, and competitive threats in the payment integrity industry
• Create and maintain a clear and prioritized product roadmap based on market needs, customer feedback, and business priorities evaluated against resource availability
• Work closely with stakeholders to define product features and requirements, ensuring they are detailed, achievable, and aligned with customer expectations
• Collaborate effectively with engineering, design, marketing, sales, and customer support teams to drive product development and launch activities
• Think strategically while executing tactically
• Manage the entire product lifecycle from concept to launch, including gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering, sales, and support to ensure revenue and customer satisfaction goals are met
• Identify potential risks and issues early in the development process and work with stakeholders to mitigate them effectively
• Develop a deep understanding of customer needs and pain points through direct interaction, surveys, and data analysis. Use insights to inform product decisions and enhancements
• Ensure that all payment integrity products comply with relevant regulations and security standards (e.g., HIPAA, PCI-DSS)
• Define and monitor key product metrics to measure success and identify opportunities for continuous improvement. Implement strategies to optimize product performance and user experience
• Serve as the internal and external evangelist for product offering, working with sales, marketing, and customer support to help them understand the product positioning, key benefits, and target customer

Requirements:

• Bachelor's Degree
• 8 + yrs of experience in Product Management
• 3 + Years Healthcare industry experience
• Master's in healthcare or technology related field
• PO/PM Certification
• Pragmatic Marketing Certification
• Experience in Payment Integrity Solutions