In-House Marketing Manager - Margaritaville Rio Mar

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic portfolio of resort and travel brands. The In-House Marketing Manager will be responsible for managing the In-house Marketing Team, ensuring a high conversion rate of resort occupancy, and coordinating with various sales and marketing teams.

Responsibilities:

• Direct management of In-house Marketing Team: interview, hire and train employees; plan, assign and direct work; performance review; motivate, reward and provide disciplinary action when necessary (termination and conflict resolution)
• Maintain total site marketing conversion according to site marketing standards
• Resolve issues pertaining to tour statuses, bookings, coding and etc
• Order and maintain departmental supplies (collateral material, uniforms, etc.)
• Maintain copies of invitations and daily tour manifests for reference purposes
• Run daily reports to include, but not limited to, Daily Arrival Report, Daily In-House Report, Five year owner arrival report
• Prepare daily and weekly status reports to include, but not limited to, Show factors and conversion rates to be submitted in a timely manner for corporate deadlines
• Compile data on each team member’s performance
• Prepare additional reports deemed necessary by management
• Coordinate with In-House and Front Line sales management with regard to tour seats available and potential tour flow
• Ensure any pertinent information related to Marketing/Concierge is properly and timely disseminated
• Coordinate with sales regarding new/changes in marketing programs (booking/gifting policies)
• Submit employee payroll in timely manner
• Perform other related functions not listed

Requirements:

• Timeshare experience in sales and marketing required
• Must be able to work flexible schedule which includes a rotating combination of days, nights, weekends, and holidays
• Ability to deal with both customers and salespeople
• Ability to focus on details
• Ability to handle simultaneous situations
• Ability to handle departmental problems and situations
• Knowledgeable with commission payroll and understanding
• Must be proficient at Microsoft Office
• Must be able to work independently
• Must be able to interact with many other departments within the company
• Full availability required to work weekends and holidays, daytime and nighttime
• 2 years management or supervisory preferred or 2 year's timeshare equivalent experience