Senior Business Analyst

Mission US is a company that provides capital and reinsurance access to launch Program Administrator businesses efficiently. The Senior Business Analyst will work with a diverse team to drive the design and implementation of technology platforms that meet current business requirements and future enhancements.

Responsibilities:

• Analyze business requirements and determine the appropriate tools and approaches, and the application of standards and best practices
• Analyze data and develop insights to drive business strategy and decision-making
• Collaborate with other team members to define and establish standards, framework, and best practices for delivery of technology applications and products
• Work with team members to adhere to repeatable and scalable processes for the collection, design, and prioritization of work
• Develop and maintain relationships with internal and external stakeholders to identify emerging trends, needs and opportunities to provide distinctive value and outcomes from the services and data
• Maintain a strategic outlook and stay current with leading technology products and techniques
• Develop and maintain a working knowledge of key business processes to be seen as a trusted advisor to the business in bringing technology to bear on business problems and procedures
• Develop and design testing protocols
• Develop and conduct testing of software deployment and updates
• Create and maintain business process documentation and requirements
• Manage and execute projects, including developing project plans, timelines, and deliverables
• Create and deliver presentations to stakeholders on project progress and findings

Requirements:

• Bachelor's degree in business, finance, or a related field; OR 5+ years of progressive experience in financial services, insurance, or data analytics industry
• 2+ years of Insurance Company, MGA or TPA experience preferred
• 5+ years of Business Analyst experience required
• Proven success in business requirements gathering, design and development proper documentation for prioritization within the overall roadmap and technology direction
• Demonstrated strategic thought leadership around business intelligence capabilities
• Demonstrated ability in business facilitation and effective use of project management techniques/tools
• Client facing experience is required
• Ability to travel up to 20% of the year
• Knowledge of business key performance indicators (KPIs) with a preference in KPIs for the risk, insurance, and claims industry
• Experience in the commercial insurance industry and regulatory environment
• Master's degree or equivalent experience preferred
• Project management experience and managing business projects for the full life cycle, from inception to implementation
• Negotiation and conflict resolution skills
• Understands the fundamentals of commercial insurance and claims processes/services
• Working knowledge of insurance technology (i.e., policy and program admin systems)
• Understanding of Agile project management and development process
• ISO knowledge and experience is highly preferred