This position is responsible for construction loan processing through end loan sale of our 1XC, 2XC, Lot and Rehab transactions.
Primary Duties:
• All tasks related to the A – Z processing of our construction loan products: 1XC, 2XC, Lot and Rehab.
• Processing, Closing, Shipping, Post Closing, Draws, Customer Service, Other.
• Respond to Internal and External Customers: LO, Processor, Title Company, Customer, Inspector and others.
• Maintain a 20-25 file per month processing to closing pipeline.
• Maintain a comprehensive knowledge and understanding of our program guideline and process documents.
• Participate in expansion efforts by testing and research projects as assigned.
• Mentor team members – team members posess different interests and/or skills, as those interests/skills are identified, that person will become the “expert” or “go to” person for that function within the department.
• Data entry – Multiple applications and systems: Encompass, Abrigo/Construct, etc.
• Account reconciling - Authorize wires, balance multiple systems.
• Know by name and face as many customers and employees as possible, calling them by name as often as possible.
• Know and practice LOCBUTN, our Golden Rules, and Bell Bank Customer Service Standards.
• Know, understand, and live the company values and bottom line.
• Conduct activities consistent with established Bell Bank policies, procedures and systems, the Bell Bank Employee Conduct policies, the Bank Secrecy Act and all applicable state and federal laws and regulations.
• All employees are responsible for information security, including compliance with policies and standards which protect sensitive information.
• Prompt and reliable attendance.
• Perform other duties as assigned.
Job Skills Required:
• Two years of mortgage processing experience required. Mortgage processing of construction transactions preferred.
• Ability to analyze project particulars and make risk decisions based upon Bell policy and/or procedures.
• Excel Spreadsheet experience.
• Detail oriented, with ability to prioritize and multi-task.
• Customer service oriented with excellent communication skills.
• Ability to be collaborative and embrace change.
• Ability to work under high pressure deadlines, knowing cost to company will be significant if mistakes are made or deadlines are not met.
• Ability to work with high energy, high profile colleagues that have other priorities.
• Ability to work behind the scenes without accolades that other higher profile departments receive.
• Ability to maintain a professional demeanor while working through the above defined challenges.