Advanced Field Service Engineer

Honeywell is a global leader in technology solutions, and they are seeking an Advanced Field Service Engineer to support their largest customers. The role involves managing technical projects, resolving issues, and providing installation and repair services for complex equipment.

Responsibilities:

• Lead and manage technical projects and tasks
• Investigate and resolve technical issues
• Implementation and deployment of Honeywell Solutions
• Educate and write documentation for customers and field technicians
• On-site and remote installation
• Servicing and repair processes of complex equipment and systems
• Contact resolution analysis/Analytic reporting
• Deliver technical presentations to an audience of customers

Requirements:

• 5 or more years of industry experience
• Previous technical/installation experience
• Previous customer service experience
• Ability to take initiative and work with limited direction
• Good written and oral communication
• Ability to be on a 24/7 on-call rotation approx. every 5 weeks, depending on staffing
• Ability to travel domestically and internationally, up to 25-35%
• English and language fluency
• Degree in Information Technology, Computer Science, Engineering, or equivalent experience
• Previous experience in Logistics, warehousing and supply chain
• Previous experience with Linux, Windows Server and MS SQL
• Previous experience implementing and supporting IT Systems
• Advanced Degree
• Good presentation skills