Account Executive

Who We Are

Scratch Financial (“Scratch”) is a Series C financial technology startup based in Los Angeles, California. At Scratch, everything starts and ends with our mission: being the payment partner of choice for veterinary practices and helping pet parents access the care their animals need without financial barriers. Driven by our award-winning technology, Scratch has become the fastest growing financing provider in veterinary care, with a partner network of 15,000+ practices across the U.S. and Canada.

Scratch has 2 main products:

1. Scratch Pay: Point-of-sale lending, including a BNPL offering and longer-term payment plans
2. Scratch Checkout: Payment processing integrated with the veterinary practice management software

We are a company built on the foundation of transforming the way pet healthcare payments are done, and we are looking for innovators who share our commitment to shaping the future of veterinary care financing. If putting compassion first, helping tell the story of groundbreaking products and continuously learning & refining to achieve exceptional outcomes sounds like you, then we encourage you to apply.

Position Overview

Scratch is looking to add a driven and experienced sales professional with a strong background in healthcare technology to our dynamic Sales Team. The role demands a mix of strategic thinking, sales prowess, and the ability to foster long-term client relationships. We are committed to creating a culture where hard work and dedication are rewarded. We are looking for hunters who embrace the chase and are eager to excel in a competitive environment.

What You'll Do

• Own the final stages of the sales pipeline with a consultative close process.
• Partner with SDR colleagues to ensure a healthy prospect pipeline, contributing to early stage efforts when necessary.  
• Drive significant revenue growth by consistently exceeding quarterly sales targets.
• Own and proactively manage a pipeline of customers, providing leadership team forecasting updating  
• Collaborate with the sales, customer success and business operations teams to refine go-to-market strategies, and share insights and best practices.
• Establish strong relationships with prospects, serving as a trusted advisor throughout their buying journey.

What We Are Looking For

• 2+ years full-cycle B2B AE sales experience (preferably SMB or mid-market).
• Proven quota attainment of 90–100%+ for multiple quarters.
• Strong discovery and consultative selling ability — can identify business problems and translate them into ROI conversations.
• Experience managing deals in a CRM (HubSpot or Salesforce) with disciplined pipeline hygiene.
• Confident running virtual demos and presenting to business owners, managers, and finance leaders.
• Clear written and verbal communication; comfortable explaining complex payment or software concepts simply.
• Ownership mindset: self-starter who treats their territory as their own business.
• Willingness to travel (once per quarter anticipated but may vary according to team and customer events).

Preferred Qualifications

• Experience in fintech, SaaS, or payments
• Exposure to the veterinary, healthcare, or med-spa verticals.
• Track record of working cross-functionally with SDRs and CSMs in a pod or territory model.
• Familiarity with interchange-plus or payment processing fee structures.
• Field experience (onsite meetings, conferences, or trade shows).
• Prior startup or growth-stage experience — comfortable with change and ambiguity.

Why You'll Love Working Here

• Tight-knit, high-performing team: Leadership that invests in personal growth and celebrates results; AEs are seen as business partners, not just closers.
• Strong market momentum: Trusted brand in veterinary lending, expanding aggressively into payments.
• Autonomy + support: Freedom to run your own business while getting visibility from the exec team and access to top-tier resources.

• Competitive base salary ranging from $60,000 - $70,000 and OTE of $130,000 - $200,000

Scratch is a remote-first company, giving ultimate flexibility to today's nomadic work style. For those who prefer a hybrid model, we do have an office space in Pasadena available for use (which is stocked with snacks & various beverages). We offer unlimited PTO, covered healthcare, 401k match, cell plan reimbursement, and monthly recognition opportunities. We also provide learning platforms and resources for all to keep growing. Not only that, but we have an equity retention policy to ensure you grow as the company grows financially, as well. And if your family is growing, we offer generous parental leave, too!

How to Apply

Ready to join our team? To apply, please visit our Scratch Careers Page. Be sure to:

1. Submit your resume.
2. Answer the custom questions provided.
3. Feel free to add any additional information or documents you believe are relevant to your application.

We look forward to reviewing your application!

*Our team will ONLY contact you from the domain @scratchpay.com or @ats.rippling.com

Our Commitment

We’re innovators who care deeply about the lives of pets, their owners, and veterinary professionals. We believe diversity strengthens our team and drives better solutions.

Scratch is committed to diversity in its workforce and is proud to be an equal opportunity employer. Scratch considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.