Ophelia is a venture-backed healthcare startup focused on providing evidence-based treatments for opioid use disorder through a telehealth platform. The Senior Product Manager will be responsible for shaping product strategy and leading cross-functional teams to develop and deliver valuable digital products that enhance user experience and meet customer needs.
Responsibilities:
- Own, develop, and implement a digital product strategy for your squad, co-leading a product team along with engineering and product design to deliver value and learn from experiments; we use a triadic leadership model. Translate business goals into product strategy and track associated metrics to determine success
- Develop strong relationships with stakeholders ranging from executives to individual contributors
- Study and share outcomes and learnings. Push forward with experiments and use appropriate statistical rigor
- Work across the business to solicit great product concepts, collaborate with engineering, product design, and other areas, prioritize work, and communicate around the work. Ensure timely and reliable delivery of those projects
- Champion and develop the product roadmap, capturing high level concepts and improvements into the future. Share it broadly
- Ensure people-centered focus through excellent user experience to meet customer needs through user research, feedback, data, and continuous improvement
- Stay current with industry trends, emerging technologies, and best practices to drive innovation and excellence in our digital products. Network frequently beyond Ophelia and share learnings with the team
Requirements:
- 6+ years experience in product management
- Demonstrate strong business acumen and strategic thinking to lead product development and grow the business
- Keep track of key metrics and KPIs
- Rigorously prioritize and align the team's work with the company's wider strategic goals
- Stellar communications and stakeholder management
- Passion for aligning all participants
- Able to create strong points of view to achieve Ophelia's strategy, backed with data
- Impact orientation with focus on delivering outcomes over outputs
- Choose to work in a thoughtful, iterative way
- Capture learnings, share them broadly, and apply them to future decisions
- Deep understanding of experiment design and relevant tools and methods associated with learning through trials
- Familiarity with technical concepts and platforms used in full stack web applications
- Ability to engage productively with engineering and data teams on high-level technical plans
- Appropriately balance technical sustainability efforts with product work
- Handle basic technical questions from users
- Robust practitioner of agile manifesto including shipping valuable features
- Focus on live, deep collaboration, highly people-centric, iteration on features and behaviors
- Show a love to ship tightly scoped, early iterations, seeking to learn quickly
- Culture builder with the habit of engendering high psychological safety amongst the team
- Excited about influencing priorities and adapting to new challenges
- Passionate about our mission to make evidence-based addiction treatment universally accessible
- Any experience in healthcare or telehealth is a nice plus!