Sales Enablement Manager

NiCE is a global leader in customer experience solutions, and they are seeking a Sales Enablement Manager to drive seller productivity and ensure the sales team is equipped to succeed. This role focuses on developing enablement programs, measuring performance metrics, and collaborating with various departments to enhance sales effectiveness.

Responsibilities:

• Design and run a scalable everboarding program to keep sellers sharp beyond initial onboarding
• Deliver ongoing enablement aligned to product releases, messaging updates, and GTM priorities
• Ensure sellers can confidently position new capabilities and handle evolving customer conversations
• Partner with Sales leadership to identify skill gaps and prioritize enablement initiatives
• Build and deliver high-impact sessions focused on real deal scenarios
• Reinforce core sales motions: discovery, qualification, demo positioning, objection handling, and closing
• Translate product updates into clear, actionable guidance for the field
• Ensure sellers are proficient in core tools (CRM, sales engagement platforms, demo environments)
• Drive adoption and effective usage of tools that improve pipeline generation and deal execution
• Build structured enablement programs aligned to business priorities and sales plays
• Create repeatable frameworks, playbooks, and assets that scale globally
• Partner cross-functionally with Product, Marketing, RevOps, and Sales Leadership
• Define and track enablement KPIs (ramp time, win rates, deal size, tool adoption)
• Continuously iterate programs based on field feedback and performance data
• Ensure enablement is tied directly to revenue outcomes