Channel Sales Manager

Chargezoom is a fast-growing SaaS fintech startup specializing in AI/ML powered payment solutions. They are seeking a Channel Sales Manager to expand and manage channel sales partners, focusing on building strong relationships and driving revenue growth through proactive engagement with existing partners.

Responsibilities:

• Serve as a trusted advisor, primary point of contact, and ambassador for partners and Chargezoom to ensure partner success
• Evaluate and align marketing plans and action items
• Handle administrative functions related to partner accounts, ensuring internal tools are updated, and maintaining sales hygiene
• Support partners and internal stakeholders with ad-hoc requests (e.g., workspace creation, legal agreement support, webinars, etc.)
• Guide partners through the onboarding/enablement process of new systems
• Build and maintain strong relationships with existing partners, ensuring their success and satisfaction with our solutions
• Provide partners with ongoing support, training, and resources to help them effectively sell and promote our SaaS solutions
• Collaborate with internal teams, including sales, marketing, product, and customer success, to develop and implement strategies that drive partner engagement and revenue growth
• Regularly review and analyze partner performance, identifying areas for improvement and providing recommendations for growth
• Attend industry events and conferences to network and promote our solutions to potential partners
• Stay informed about industry trends, competitor offerings, and emerging technologies to maintain a competitive edge in the FinTech space
• Drive revenue and unit sales through new and existing reseller partnerships
• Forecast and track key account metrics (e.g., quarterly sales results and annual forecasts) and appropriate sales activity levels and behaviors
• Coach and develop assigned reseller network on our solutions via in-person meetings, platform training, webinars, and participation in their customer calls and appointments
• Consistently conduct regular business review meetings with assigned resellers