Senior Product Manager - Commerce

Boulevard provides the first and only client experience platform for appointment-based, self-care businesses. As Senior PM for Commerce Experience, you'll partner with engineering and design teams to enhance the commerce experience, ensuring it is flexible, reliable, and intuitive for operators and clients.

Responsibilities:

• Partner closely with a dedicated engineering and design team, and cross-functional stakeholders to translate underlying capabilities into experiences that feel obvious, trustworthy, and complete for a business and their clients
• Bring rigor to how we measure and improve those experiences over time, using data and customer insight to continuously close the gap between where things are and where they need to be

Requirements:

• 5–8 years of product management experience, with at least 3 years in a B2B or SaaS environment and a track record of owning consumer-facing flows end-to-end
• Systems thinker: You connect the dots across complex workflows, multiple persona types, and technical constraints — and translate that into product decisions that feel simple to the people on the receiving end, whether that's a client completing a transaction or an operator running a multi-location business
• Commerce to close: You've owned experiences that span the full transaction lifecycle — from checkout through to financial reporting, accounting and the other data surfaces and business tools operators depend on
• Strong design partnership: You bring design in early, push the thinking together, and hold a high bar for experience quality without losing sight of what's shippable
• Bias toward outcomes: You navigate ambiguity by anchoring on what actually matters — cutting through noise to find the right problem, and measuring your work by whether it moved something real for the business or the people using it
• Cross-functional influence: You've worked effectively across product, engineering, and adjacent teams without direct authority, and you know how to move work forward when ownership lines are blurry
• Fluency with AI tools as part of your own practice — to accelerate discovery, sharpen tradeoffs, or move faster
• Experience in vertical SaaS, or services-industry platforms