Glean is the Work AI platform that helps everyone work smarter with AI. In this role, you'll join as a founding member of Glean's forward deployed team, focusing on discovering and building new product surfaces while working closely with C-suite executives of major companies.
Responsibilities:
- Discover and build Glean's next product surfaces: Your primary job is 0-to-1 product creation. You'll identify where Glean's platform can be extended to solve problems no product currently solves, design the solution, and ship it - working in a pod with forward deployed engineers to move from ambiguous customer problem to product in production
- Lead deep opportunity discovery: Before you design anything, you go deep on the business. What's structurally broken? What does the leadership team actually lose sleep over? Where is the biggest concentration of unsolved value? You'll form a strong point of view before you ever open a design tool, and pressure-test it directly with the executives who have to live with the outcome
- Trusted C-suite Advisor: You'll earn trust at the highest levels of your customer organizations - not as a vendor, but as the person who understands their business well enough to build for it. You'll set the product vision for what Glean can become inside their organization and be accountable for whether it gets there
- Scale what works: Once something works, you'll make it repeatable - contributing to playbooks and helping the broader team build on what you've learned
Requirements:
- You think like a founder
- 0-to-1 product track record: You've built products from scratch that others have used
- Deep technical fluency: You can shape the product vision and architectures, work directly with engineers on building & implementation, and make credible design decisions
- Business acumen: You lead discovery with a point of view, not a list of questions
- Executive credibility: You've built real trust with senior stakeholders by being right about important things and delivering on what you committed to
- Product taste: You design products people actually want to use
- Comfort with ambiguity: You define the problem as often as you solve it, and you're energized by that
- Experience as a founder, a top-tier consulting firm or in product at a high-growth technology company
- A technical degree in CS, engineering, math, or a related field
- Deep familiarity with LLMs, retrieval systems, and evaluation frameworks
- Experience driving technology adoption inside large enterprises