Business Analyst (Remote)

Workway is a professional staffing firm that partners with organizations across the country. They are currently seeking a Business Analyst who will drive process improvement, act as a liaison between teams, and analyze business problems to deliver customized solutions.

Responsibilities:

• Drive continuous process improvement by identifying opportunities, defining requirements, and maintaining documentation for standard operating procedures (SOPs) and training
• Act as a key liaison between internal teams, vendors, and government entities to manage projects and implement new products/services
• Analyze moderate-to-complex business problems, gather requirements, research alternatives, and drive consensus for customized solutions
• Research and analyze operational data to generate reports and identify trends for management and business partners
• Facilitate the rollout of new processes (including hand-offs to the Project Management Team) and provide direct support and training to end-users
• Exercise independent judgment to resolve issues, negotiate with implementation teams, and achieve project objectives while minimizing delays

Requirements:

• Bachelor's degree or equivalent combination of education and experience
• 2-5 years of directly related experience
• Analytical skills
• Ability to interview, formulate questions
• Data management skills
• Good written and verbal communication skills in order to define parameters to meet business requirements
• Basic knowledge of general business environment/operation and general cost-benefit awareness