Principal Sales Operations & Strategy Manager - Renewals & Business Development Teams

Cloudflare is a technology company on a mission to build a better Internet, serving a wide range of customers. They are seeking a highly analytical and detail-oriented Principal Sales Operations & Strategy Manager to support planning, territory segmentation, and quota setting within their Renewals and Business Development Teams, while also analyzing large datasets to drive strategic decision-making.

Responsibilities:

• Collect, clean, and validate data from various sources to ensure accuracy and completeness
• Develop and maintain dashboards, reports, and visualizations using tools such as Excel, G-Sheets, Power BI, Tableau, Python, SQL, Designer and more
• Analyze data to identify trends, patterns, and outliers, and present actionable insights to stakeholders. Prepare executive level decks and representations of analysis for QBRs, planning, and ad hoc needs
• Work with stakeholders to define key performance indicators (KPIs) and track performance over time
• Create and maintain documentation for data processes and data dictionaries
• Collaborate with IT, RevOps, Marketing, CS, and Sales to improve data quality and data infrastructure
• Support ad-hoc data requests and provide timely reporting as needed

Requirements:

• Bachelor's degree in Statistics, Mathematics, Computer Science, Business, or a related field
• 6+ years of experience in a data analysis or related role
• Proficiency in Big Query, SQL, Designer, SFDC, and Tableau and at least two data analysis tools (e.g., Excel, Python, R)
• Experience with data visualization tools (e.g., Tableau, Power BI, Looker)
• Strong analytical and problem-solving skills
• Communication skills, both written and verbal
• Knowledge and expertise in Renewals and Inside Sales business mechanics, metrics, and processes
• Knowledge of A/B testing, predictive modeling, or machine learning basics
• Familiarity with CRM or ERP systems (e.g., Salesforce, SAP)