Staff Product Manager, Exteriors

ServiceTitan is building the operating system for the trades, and they are seeking a Staff Product Manager to join their Exteriors vertical. This role involves shaping the future of how contractors in roofing, siding, gutters, and windows run their businesses by developing AI-powered solutions and leading product strategy.

Responsibilities:

• Define and own the roadmap for a cohesive product area within the Exteriors vertical, with a clear vision aligned to company goals and customer outcomes
• Architect scalable, AI-powered solutions—including intelligent recommendations, automated workflows, and agentic experiences—that improve insights and reduce manual work for operators at scale
• Set measurable, multi-quarter goals and lead cross-functional teams toward them with rigor and transparency
• Lead deep customer discovery and market research to build fluency in how roofing, siding, and glass businesses actually operate—and translate that into clear, compelling product strategy
• Proactively identify and remove technical and organizational blockers before they impede delivery
• Build strong partnerships with engineering, design, data, and GTM leadership to align execution and deliver features that drive real business value

Requirements:

• 7+ years of product management experience, with a strong track record in enterprise B2B SaaS; experience in the trades or field-service products a strong plus
• Experience partnering on or shipping AI-powered features, with a clear point of view on how intelligent automation can change what's possible for customers
• Strong analytical and communication skills—you know how to measure what matters, even in messy problem spaces, and translate that into clear direction for teams and stakeholders
• Strong instincts for workflow analysis: you can map how a business operates, identify where it breaks down, and design solutions that fit how people actually work
• Comfort operating in ambiguity—you can make smart, well-reasoned decisions without waiting for complete information
• Demonstrated ability to own a complex product area end-to-end—from ambiguous problem space through scaled adoption
• Self-starter who takes initiative, operates with ownership, and holds themselves accountable to outcomes, not just outputs