Sales Development Representative

ContactLoop is a company that focuses on enhancing outbound sales operations through innovative technology. The Sales Development Representative (SDR) will be responsible for initiating conversations with prospects, qualifying leads, and routing them to the sales team, while also managing inbound leads and maintaining accurate records.

Responsibilities:

• Execute high-volume outbound phone outreach to SMB and mid-market prospects, qualifying opportunities and routing them to the AE team
• Manage inbound leads from ContactLoop’s marketing funnel AND proactively build your own outreach pipeline, both tracks are expected
• Use our CRM to maintain accurate, up-to-date lead records, disciplined pipeline and lead management is critical to this role
• Schedule discovery calls and demos for the Account Executive team, ensuring warm, well-qualified handoffs
• Develop a working knowledge of ContactLoop’s full product suite, including our Messenger, ChatFusion, and VoiceFusion tools so you can speak confidently and credibly about how our conversational AI platform powers the consumer lifecycle
• Bring grit to every shift you will hear 'no' more than 'yes,' and that is exactly what this role requires

Requirements:

• A natural phone communicator who builds rapport fast, handles objections calmly, and doesn't take rejection personally
• Grit and perseverance above all else, the ability to make 100 calls and come back sharper is what separates great SDRs from everyone else
• Strong CRM skills (or fast learner), lead management and data discipline are non-negotiable
• A genuine interest in AI, marketing technology, and how the customer lifecycle journey is evolving
• A growth mindset, you see the SDR seat as the launchpad it is, not a ceiling
• No degree required
• No prior SDR experience required
• If you can hold a great phone conversation and you refuse to quit, we want to meet you