Principal Product Manager

Oracle is seeking a highly motivated and strategic healthcare data interoperability expert to support and advance the operations of Oracle Health's Qualified Health Information Network (QHIN). The successful candidate will serve as a key operational leader accountable for ensuring the ongoing stability, compliance, and competitiveness of our QHIN while facilitating future go-to-market plans.

Responsibilities:

• Lead onboarding, vetting, and activation of Oracle customers, partners, and ecosystem participants, ensuring alignment with TEFCA requirements, operational standards, and service-level expectations
• Serve as a subject matter expert for QHIN and TEFCA operations, including exchange workflows, Exchange Purpose (XP) conformance, FHIR-based interoperability, and Identity and Access Services (IAS) processes
• Build and maintain strategic relationships with QHINs, industry organizations, regulators, and interoperability stakeholders to advance ecosystem collaboration and TEFCA participation
• Coordinate governance activities, working groups, and caucus participation to support TEFCA alignment, operational compliance, and cross-organizational decision-making
• Partner with Product, Engineering, Customer Success, OCI, Support, and Compliance teams to resolve onboarding, interoperability, and operational issues while driving timely remediation of risks and escalations
• Monitor and improve network performance through analysis of exchange reliability, transaction success rates, latency trends, operational quality metrics, and service health indicators
• Drive operational excellence through process standardization, automation, and continuous improvement initiatives that reduce onboarding friction, improve vetting efficiency, and ensure SLA compliance
• Support strategic growth initiatives by contributing to go-to-market readiness, competitive market analysis, customer activation strategies, and operational preparedness for new TEFCA Exchange Purposes and interoperability capabilities
• Design and lead AI-driven optimization and innovation initiatives to automate and accelerate onboarding, vetting, and activation processes, implement predictive monitoring and anomaly detection for exchange reliability and SLA risk, and embed ML-powered decision support across governance, remediation, and partner engagement to continuously reduce friction, improve interoperability outcomes, and scale TEFCA participation
• Develop and lead competitive and market QHIN intelligence efforts to analyze adoption trends, competitor strategies, regulatory shifts, and ecosystem gaps; translate insights into directional strategy, prioritized go-to-market plays, and identification of niche opportunities to accelerate differentiated TEFCA participation and customer adoption

Requirements:

• 6 to 10+ years of experience in healthcare data interoperability
• Expertise in TEFCA requirements and operational standards
• Experience with FHIR-based interoperability and Identity and Access Services (IAS) processes
• Strong stakeholder management skills
• Ability to analyze exchange reliability, transaction success rates, and operational quality metrics
• Experience in process standardization, automation, and continuous improvement initiatives
• Ability to contribute to go-to-market readiness and competitive market analysis
• Experience in designing and leading AI-driven optimization initiatives
• Strong analytical skills to develop competitive and market intelligence efforts