Principal Product Manager - Workday AI - Agent Factory

Workday is a leading AI platform for managing people, money, and agents. The Principal Product Manager will own an AI agent from concept through general availability, prototyping solutions, designing reliable production systems, running customer programs, and scaling products across Workday’s enterprise customer base.

Responsibilities:

• Own an AI agent end-to-end, from identifying the opportunity through GA launch and beyond
• Prototype and validate agent concepts rapidly, using real customer workflows and data to pressure-test viability before committing engineering resources
• Design production-quality agent systems in collaboration with engineering, ensuring reliability, auditability, and trust in regulated domains
• Run customer discovery and Early Adopter programs to validate value, generate references, and derisk at every stage
• Identify the highest-ROI agent opportunities in finance and HCM, build conviction with data, and advocate for them within the organization
• Define measurable value outcomes and evaluation frameworks that prove agent impact quantitatively
• Collaborate deeply with domain PMs to understand workflows, constraints, and where autonomous agents unlock step-function value versus incremental improvement
• Communicate agent vision and progress to executives, customers, field teams, and implementers, translating technical capability into business value

Requirements:

• 11+ years of product management experience
• 5+ years in SaaS/B2B enterprise software
• Direct experience building and shipping external, revenue generating AI forward product and /or agent systems to production (not just AI/ML features, but agents that reason, plan, and take action autonomously)
• Deep technical acumen: you can evaluate agent architectures, debug failure modes, and make informed design tradeoffs with engineering
• Strong communication and relationship-building skills across engineering, customers, and executive stakeholders
• Experience in regulated or complex domains (finance, HCM, healthcare, legal) where trust, compliance, and auditability are non-negotiable
• Track record of 0-to-1 product development: you've taken something from idea to revenue, not just maintained an existing product
• Bias for action, comfortable making high-stakes decisions with incomplete information and iterating from there
• Experience managing Early Adopter or beta programs with enterprise customers
• Ability to operate across multiple functions, influence senior executives, and drive alignment without authority
• You are already building agent systems, whether prototyping on weekends, shipping side projects, or pushing the boundaries at your current company
• You have strong opinions on agent evaluation, reliability, and human-in-the-loop design, formed from hands-on experience, not just reading papers
• You learn complex customer domains fast and can identify where agents create step-function value versus where they create risk
• You are motivated by building new product lines from scratch, not optimizing existing ones
• You are organized enough to track dozens of moving pieces across customers, engineering, and stakeholders while maintaining velocity