Sales Development Representative

GetMerch.com is a custom merchandise company that provides branded apparel and event swag. They are hiring a full-time Sales Development Representative to manage inbound leads, qualify them, and ensure a smooth handoff to the sales team.

Responsibilities:

• Call every inbound website lead within 10 minutes of the interest form being submitted
• Qualify leads and hand off strong opportunities to the sales team
• Make follow-up calls to existing clients about repeat and upcoming orders
• Re-engage past prospects who went quiet and bring them back into the pipeline
• Keep call notes, statuses and next steps accurate and up to date in our CRM

Requirements:

• Comfortable spending most of the day on the phone
• Clear, warm, confident communicator who can build rapport in the first twenty seconds
• Persistent and organized; you follow up without being asked
• Able to work independently in a remote environment
• Reliable internet connection and a quiet place to take calls
• Previous SDR, inside sales, call center or customer-facing experience