Senior Product Manager - Payments

Topstep is hiring a Senior Product Manager to own our Payments & Wallet domain, the engine behind funding, balances, and payouts. You’ll connect customer needs with business outcomes, align partner teams on a clear roadmap, and ship improvements that measurably raise conversion, reliability, and expand access.

Responsibilities:

• Own the Payments & Wallet roadmap: checkout/funding, stored balances, transfers, refunds, chargebacks, payouts, and fees/taxes, crypto, and other new payment methods, across web and internal tooling
• Define clear problem statements and PRDs tied to user and business goals; translate vision into requirements for complex, cross-team releases
• Coordinate delivery across Engineering, Design, Data, Finance, Support, and Risk to ship reliable, compliant solutions on time
• Optimize the funnel with experiments and instrumentation improving auth rates, payment success, wallet adoption, and payout speed/cost
• Manage vendors & integrations (e.g., PSPs, ACH, KYC/KYB, risk/fraud, wallets/ledgers) and keep us current with capabilities and contracts
• Establish the metrics that matter and regularly report performance; quantify feature ROI and inform resourcing trade-offs
• Align stakeholders on the roadmap and maintain crisp communication on scope, status, and decisions, driving value for our payment eco-system
• Safeguard trust & compliance in partnership with Risk/Legal/Finance (PCI, ACH rules, OFAC screening, disputes & reconciliation)

Requirements:

• 5-8 years in Product Management, with material ownership of a payments, wallet, checkout, or other transactional product area
• Fluency in payments/wallet concepts: PSPs (e.g., Stripe/Adyen/PayPal), ACH/wires, tokenized cards, disputes/chargebacks, KYC/KYB, fraud/risk, ledgers & reconciliation
• Data-driven operator: Comfortable designing experiments and digging into dashboards/SQL to size opportunities and prove ROI
• At ease with scale - Demonstrated ability to deliver releases to high volume products where 0.1% differences have material impact
• Execution & coordination: Proven record aligning multiple teams and shipping complex releases without losing the thread on outcomes
• Excellent written & verbal communication with the ability to create structure in ambiguity and drive clear decisions
• Compliance mindset and experience partnering with Risk/Legal/Finance on PCI, NACHA, OFAC, and audit-friendly processes