Business Analyst CPQ

Zaelab is seeking a Business Analyst CPQ to focus on e-commerce, quoting workflows, and business process analysis within a digital transformation environment. The role involves collaborating with stakeholders to translate business requirements into actionable user stories and supporting e-commerce workflows across digital platforms.

Responsibilities:

• Lead requirements gathering and discovery sessions with business stakeholders
• Translate business needs into detailed user stories, acceptance criteria, and functional documentation
• Support e-commerce and quoting-related workflows across digital platforms
• Collaborate with cross-functional teams including Product, Engineering, QA, and Delivery
• Analyze and support the functional documentation of business processes, integrations, and system dependencies
• Assist in backlog refinement, sprint planning, and Agile ceremonies if applicable
• Identify risks, gaps, and process improvement opportunities throughout delivery
• Act as a bridge between technical and non-technical stakeholders

Requirements:

• 4+ years of experience as a Business Analyst or Digital Consultant in consulting or technology environments
• Strong experience with e-commerce platforms and digital customer journeys
• Experience working with quoting, CPQ, configuration, or pricing logic workflows
• Ability to write detailed user stories and functional requirements
• Experience working in Agile delivery environments
• Strong communication and stakeholder management skills
• Comfortable working across distributed/global teams