Sr Sales Account Executive

Veradigm is a company that empowers associates with tools and flexibility to excel in their roles. They are seeking a Senior Sales Account Executive to manage mid-market accounts, focusing on client engagement, retention, and growth through relationship building and strategic account planning.

Responsibilities:

• Own a portfolio of mid-market accounts; serve as the primary contact responsible for day-to-day client engagement, retention, and renewal
• Build and maintain relationships with key stakeholders and decision-makers; maintain regular touchpoints and active engagement across the contract lifecycle
• Develop and execute account plans with a focus on retention, optimization, and incremental growth; participate in QBRs and account review cycles
• Manage a rolling renewal pipeline with 90-day forecast visibility; surface at-risk accounts early and coordinate with support and consulting as needed
• Identify and progress cross-sell and upsell opportunities within the account base; partner with overlay resources to advance complex opportunities
• Pursue net-new business opportunities within the assigned territory; retention and expansion are the primary focus, but this role is expected to develop new logo pipeline and close net-new deals where opportunities arise
• Maintain accurate opportunity, activity, and forecast data in CRM; deliver timely and transparent reporting to sales management
• Travel to client sites to support relationship development, account reviews, and renewal conversations
• Develop working knowledge of Veradigm's product and service portfolio and the healthcare market context relevant to assigned accounts

Requirements:

• Own a portfolio of mid-market accounts; serve as the primary contact responsible for day-to-day client engagement, retention, and renewal
• Build and maintain relationships with key stakeholders and decision-makers; maintain regular touchpoints and active engagement across the contract lifecycle
• Develop and execute account plans with a focus on retention, optimization, and incremental growth; participate in QBRs and account review cycles
• Manage a rolling renewal pipeline with 90-day forecast visibility; surface at-risk accounts early and coordinate with support and consulting as needed
• Identify and progress cross-sell and upsell opportunities within the account base; partner with overlay resources to advance complex opportunities
• Pursue net-new business opportunities within the assigned territory; retention and expansion are the primary focus, but this role is expected to develop new logo pipeline and close net-new deals where opportunities arise
• Maintain accurate opportunity, activity, and forecast data in CRM; deliver timely and transparent reporting to sales management
• Travel to client sites to support relationship development, account reviews, and renewal conversations
• Develop working knowledge of Veradigm's product and service portfolio and the healthcare market context relevant to assigned accounts
• KPIs: Net Revenue Retention • Gross Renewal Rate • Expansion Revenue • New Logo ACV • Quota Attainment % • NPS