Sales Development Representative (Outbound)

Bitwarden is the trusted identity security leader for millions of users worldwide, empowering enterprises, developers, and individuals to securely manage and share sensitive information anywhere. As an outbound Sales Development Representative, you will be responsible for generating leads and engaging potential clients, playing a crucial role in the sales process.

Responsibilities:

• Generate sales leads by effectively prospecting and engaging potential Mid-Market and Enterprise clients through outbound outreach
• Manage and maintain an outbound sales pipeline, ensuring optimal lead and prospect qualification
• Identify and respond to potential client's needs and suggest appropriate solutions
• Follow the sales playbook to guide sales leads through an Account Executive-led buying process
• Adhere to service-level agreements on lead outreach and follow-up intervals

Requirements:

• 2+ years of outbound sales experience as a Sales Development Representative in the technology / SaaS space
• Experience using a CRM tool such as HubSpot, Outreach, or a similar engagement tool
• Experience using prospecting tools like LinkedIn Sales Navigator, ZoomInfo, or similar, particularly in Enterprise B2B environments
• Strong verbal communication skills with the ability to quickly articulate technical information concisely
• Effective problem-solving abilities, coupled with strong time management and organizational skills
• Innovative thinker who thrives in a dynamic and evolving environment
• Collaborative team player willing to share best practices and learn from others
• Demonstrates persistence, resilience, and a proactive approach to issue resolution
• A 4-year degree or equivalent is preferred