Business Analyst - Healthcare - UAT

Gainwell Technologies provides technology and solutions that help improve healthcare and human services outcomes. The Business Analyst - Healthcare - UAT role supports medical policy implementation by coordinating analysis, design, testing, documentation, communications, and operational readiness across healthcare, project management, development, and delivery teams.

Responsibilities:

• Engage in daily standup meetings with the Medical Policy and internal modules
• Create and update implementation strategies and design checklists for the assigned healthcare policies
• Analyze dependencies and assist Gainwell Project Manager (PM) in identifying risks and issues
• Coordinate and lead brainstorming sessions for policy research and design
• Assess impacted Gainwell operational areas and document required documentation
• Liaise with both the operational and development teams, promoting operational and project needs; maintaining open communications with both teams throughout policy progress and releases
• Define Gainwell scope with DHCS and Gainwell PM for each assigned medical policy
• Develop strategy and lead execution of provider manuals, bulletins, and ad-hoc messaging campaigns to Provider Portal External users
• Assist and direct artifact updates for operational areas, including scripts, standard operating procedures, and User Guides
• Assist as needed with operational unit training, fielding questions and answers, escalations etc
• Collaborate with other key delivery teams, including Publications, Provider Training, and Operational Training
• Other duties as assigned by Gainwell PM

Requirements:

• 3+ years of Business Analyst experience in Healthcare Industry
• Working knowledge of software development concepts, including configuration, development, and batch processing
• Advanced proficiency in Microsoft Excel and other quantitative analysis tools
• Experience working in both Agile and Waterfall project environments
• UAT (User Acceptance Testing) experience and a strong understanding of quality assurance processes
• Strong analytical and business process re-engineering skills with the ability to identify and implement operational improvements
• Influential team player with exceptional written, verbal, and presentation skills, capable of communicating complex technical concepts to business leaders, clients, and technical stakeholders