About the Role
The Lead Strategic Customer Success Partner is a senior client-facing role responsible for driving performance, retention, and growth across large enterprise customer accounts within Uber Freight’s Transportation Management business.
In this role, you will serve as a strategic advisor to customers, helping them optimize their supply chain performance, identify cost-saving opportunities, and improve overall operational efficiency. You will lead customer engagement, own account strategy, and partner closely with internal teams to deliver measurable business outcomes.
You will also play a key role in strengthening customer relationships, identifying opportunities for account growth, and ensuring successful execution of strategic initiatives across complex transportation networks.
This role is ideal for someone who enjoys working directly with customers, leading cross-functional initiatives, and using data and insights to drive decisions and results.
What You’ll Do
Travel
Basic Qualifications
Preferred Qualifications
Benefits & Compensation for U.S. Employees
Employees working more than 30 hours in the US at Uber Freight are eligible for benefits like a company sponsored health plan, dental and vision benefits, 401k match, financial and mental wellness benefits, parental leave, short- and long-term disability coverage, life insurance and more. US based employees may also be eligible for a performance or sales incentive bonus program, participation in Uber Freight equity awards, and other types of compensation depending upon the role.
About Uber Freight
Uber Freight helps companies move goods more reliably and efficiently. We bring together the technology, people, and transportation capacity they need, using real‑time data from millions of shipments to guide smarter decisions. That helps customers spot issues early, avoid costly surprises, and deliver on time. Uber Freight works with 1 in 3 Fortune 500 shippers across North America and manages over $17B in freight. Learn more at www.uberfreight.com.
Candidate Privacy Notice
Uber Freight is committed to protecting the privacy of our candidates. We collect and process personal data in accordance with applicable data protection laws. For detailed information on how we handle candidate data, please review our Candidate Privacy Notice.
EEOC
Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
