Salesforce Business Analyst

Alpha Consulting Corp. is a consulting firm seeking a Salesforce Business Analyst to join their team. The role involves gathering requirements, documenting user stories, and managing stakeholders in a Salesforce environment.

Responsibilities:

• Requirements gathering, documentation, and user story authoring in a Salesforce context
• Process mapping, gap analysis, and current-state / future-state documentation
• Stakeholder management across business| product| and engineering teams UAT planning| facilitation| and defect triage oversight
• Working knowledge of Salesforce Sales Cloud| Experience Cloud| or PRM processes
• Proficiency with Jira or similar project tracking tools

Requirements:

• Requirements gathering, documentation, and user story authoring in a Salesforce context
• Process mapping, gap analysis, and current-state / future-state documentation
• Stakeholder management across business| product| and engineering teams UAT planning| facilitation| and defect triage oversight
• Working knowledge of Salesforce Sales Cloud| Experience Cloud| or PRM processes
• Proficiency with Jira or similar project tracking tools
• Salesforce Administrator or Salesforce Business Analyst certification
• Experience in partner operations| channel sales| or alliance programs
• Familiarity with agile delivery| sprint planning| and backlog grooming
• Ability to translate complex business processes into clear technical requirements