Sales Account Executive

Liquidity Services operates a B2B e-commerce marketplace for surplus assets. The Sales Account Executive will manage the full client lifecycle for SMB accounts, from qualifying inbound opportunities and onboarding through relationship growth, retention, and revenue expansion. The role also involves account planning, customer support, CRM administration, forecasting, and collaboration with cross-functional teams.

Responsibilities:

• Meet or exceed revenue and performance targets through the acquisition, growth, and retention of client accounts
• Build and manage your own portfolio of SMB client accounts by converting inbound leads into long-term client relationships and growing those accounts over time through retention and expansion opportunities
• Qualify inbound opportunities, assess business needs, and develop solutions that align with client objectives
• Cultivate and maintain strong client relationships, serving as the primary point of contact throughout the partnership
• Own all aspects of client relationships including onboarding, training, and ongoing support, ensuring continued growth and retention
• Manage all aspects of the pre- and post-sales experience for accounts through collaboration with cross-functional teams to ensure successful completion of transactions and a positive, consistent customer experience
• Perform day-to-day administration of all account-related activities, opportunities, pipeline updates, and forecasting within the relevant business and CRM systems
• Lead and actively participate in client meetings
• Create and execute strategic account plans designed to achieve client goals while supporting business objectives

Requirements:

• Bachelor's degree required
• 3+ years of experience in a quota-carrying sales, account management, or client success role with responsibility for acquiring, growing, and retaining client relationships
• Excellent verbal and written communication skills
• Outstanding interpersonal skills that allow successful business interactions with individuals of all leadership styles, personalities, and career levels
• Strong analytical, critical thinking, and problem-solving skills
• Intermediate to advanced proficiency in Microsoft Office applications including Excel and PowerPoint
• Highly motivated, disciplined, and reliable with a strong sense of autonomy and enthusiasm for achieving goals
• Ability to work effectively in time-sensitive situations while maintaining a high standard of client service
• Highly organized with meticulous attention to detail and accuracy
• Ability to manage time effectively while prioritizing and executing multiple tasks at once
• Ability to demonstrate sound judgement and decision-making competencies
• This position is fully remote, with candidates located in the Eastern Time Zone strongly preferred. The successful candidate will maintain regular business hours aligned with the Eastern Time Zone and be consistently available throughout the workday. Because this is a highly collaborative role involving frequent interactions with customers, leadership, and cross-functional teams, reliable daytime availability and timely responsiveness are essential
• The ideal candidate must maintain a dedicated, private workspace with reliable high-speed internet and cell phone service. This role requires a professional work environment conductive to client interactions, virtual meetings, and focused work with minimal distractions
• None
• major in Business, Operations, Finance, or related field strongly preferred