Business Analyst with Pharma Background

Cognizant is seeking a senior business analyst with deep pharmaceutical commercial domain expertise to support AI and digital transformation initiatives. The role leads requirements gathering, backlog management, stakeholder collaboration, agent use-case definition, testing, UAT support, and continuous product improvement across commercial business processes.

Responsibilities:

• Serve as the primary liaison between business stakeholders and delivery teams bringing deep Pharma Commercial domain expertise to drive successful AI and digital transformation initiatives
• Lead requirements elicitation analysis and prioritization to ensure business needs are clearly defined documented and translated into actionable user stories
• Own backlog grooming and readiness ensuring requirements are refined prioritized and aligned with business objectives before entering development cycles
• Collaborate with product owners architects and delivery teams to define agent use cases business processes decision flows and success criteria
• Facilitate stakeholder workshops requirement reviews and alignment sessions to achieve consensus across business technology and operations teams
• Translate complex commercial business processes including Sales Insights Reporting Customer Engagement and xKAM Planning into scalable AIenabled solutions
• Define acceptance criteria support UAT activities and ensure delivered solutions meet business expectations and measurable outcomes
• Drive change management user adoption and continuous feedback collection to enhance agent effectiveness and business value realization
• Monitor business KPIs and user feedback to identify enhancement opportunities and support ongoing product evolution

Requirements:

• 12+ Years of experience
• Pharma commercial background
• Experience leading requirements gathering
• Exposure to AI Agent solutions