Gainsight Technical Product Manager @ Remote work

Digile is seeking a Gainsight Community Technical Product Manager to own the community’s vision, strategy, configuration, and roadmap. The role includes building the community from scratch, partnering with CSMs and internal teams, and driving adoption and engagement.

Responsibilities:

• Own the Gainsight Community end to end, setting the vision, strategy, configuration, and roadmap as the single accountable owner
• Set up the community from scratch, drawing on prior hands-on experience implementing Gainsight Community
• Partner with CSMs to gather their input and align community content and features with customer needs
• Advise internal teams on how to use the community and define use cases that drive meaningful engagement
• Drive adoption and growth, with clear metrics, enablement, and engagement programs to raise usage over time

Requirements:

• prior hands-on experience implementing Gainsight Community