Product Manager Overwrap Films

LK Packaging is hiring a Product Manager to help internal and external customers use its overwrap products effectively in retail and processor production environments. The role coordinates customer testing, troubleshooting, product qualifications, training, and product improvements while supporting sales and product launches.

Responsibilities:

• Collaborate with internal and external suppliers to resolve packaging and processing issues and deliver products that meet customer needs. Troubleshoot customer processes, train customers, and develop procedures that optimize the use of Red Rock (PVC) and PreservaWrap (PE)
• Partner with Operations, Custom Solutions, and Quality Management to define product specifications that help customers use LK products successfully
• Coordinate with sales leaders, sales representatives, and Technical Service to resolve problems, conduct field trials, and support customer start-ups. Manage technical service needs for assigned and prospective accounts, schedule activities directly with customers, and train customers in the proper use of LK products
• Work with sales and product teams to prioritize and execute product qualifications and improvements. Lead the qualification process, including ordering appropriate materials and creating parts for successful customer testing. Share prospecting information, market intelligence, and competitor insights with Operations, Sales, and Product Management
• Create case studies that showcase LK products’ features, benefits, and brand performance. Train the sales team to use these case studies in customer presentations
• Build relationships with industry technical contacts and equipment and supply vendors to adopt best practices and lead innovation
• Manage accounts and build new relationships through technical support that helps Sales maintain customer relationships. Identify opportunities during customer visits and work with Sales to add them to the opportunity pipeline. Maintain an active pipeline of customer technical projects that support LK’s sales efforts
• Audit customer packaging materials before onboarding new business and report the products used to Sales Managers
• Apply strong organizational, problem-solving, and interpersonal skills to drive and manage business growth, supported by a solid understanding of PVC and non-PVC overwrap films
• Demonstrate a strong understanding of equipment used with LK Packaging overwrap products, including Red Rock and PreservaWrap films running on Hobart, Digi, Omori, Ossid, Fabbri, Ulma, and Bizerba equipment in retail and processor settings
• Demonstrate effective project management skills
• Travel to customer sites and other industry-related locations as needed, up to 60%, with travel managed primarily by setting your own schedule to meet the needs of the organization

Requirements:

• knowledge of competing products, overwrap equipment, along with the ability to launch products that drive demand and meet shelf-life requirements
• strong organizational, problem-solving, and interpersonal skills
• a solid understanding of PVC and non-PVC overwrap films
• a strong understanding of equipment used with LK Packaging overwrap products, including Red Rock and PreservaWrap films running on Hobart, Digi, Omori, Ossid, Fabbri, Ulma, and Bizerba equipment in retail and processor settings
• effective project management skills
• Five years of experience in the PVC overwrap industry and five years in Sales, Product Development, Technical Service, or Marketing
• Sound knowledge of meat & produce processing industry
• A proactive, self-motivated approach, strong work ethic, and high integrity
• Strong verbal and written communication skills
• Proficiency with Microsoft Word, Excel, and PowerPoint