Account Manager - EMS Sales - PA (Eastern), DE, MD, Washington DC (Remote)

Life-Assist is an employee-owned distributor of emergency medical supplies and equipment serving first responders, paramedics, EMTs, fire departments, and EMS providers. The Account Manager will develop new business, grow existing customer relationships, and expand the company’s presence across the assigned Northeast territory. The role executes sales strategies, manages accounts and prospects, conducts product demonstrations, supports bids and quotes, and travels frequently throughout the territory.

Responsibilities:

• Build, develop, and manage accounts in an assigned territory
• Prospect in assigned territory to identify and qualify opportunities
• Determine the revenue potential of accounts and understand the purchasing criteria of customers and prospects
• Develop proposals and conduct sales presentations
• Conduct consistent follow up with assigned accounts and prospects in person, on the phone, and via email
• Uphold the Company’s brand and reputation by providing outstanding customer service and timely response to customers
• Conduct product in-services and demonstrations, including new products and providing customer feedback to the Products Department
• Collaborate with purchasing agents and buyers to influence formal bid terminology and product selection
• Use Company’s website to train customers on features as well as review sales information, sales goals, item search and availability, and gaps on customer sales
• Secure orders, taking into consideration delivery dates and inventory levels for fulfillment by collaborating with Customer Service and Purchasing
• Collaborate with Contracts to meet deadlines and requirements for bids and quotes
• Negotiate special cost or rebates from vendors and manufacturers
• Attend trainings that may include live on-site trainings, webinars, conference calls, partnering with vendors/manufactures in demonstrations, and ride-along time
• Manage approved trade shows in assigned territories and collaborate with the Marketing department on national & regional trade shows

Requirements:

• Minimum of two years of successful outside sales experience required
• Strong verbal, written, presentation, and relationship-building skills
• Excellent organization, time management, and territory planning skills
• Must have valid driver's license and provide proof of insurance on personal vehicle
• Travel required by personal vehicle (30-50%) and air around assigned territory as needed to visit client offices/worksites. Overnight travel may be required. Other travel is required to attend trade shows and corporate meetings
• Bachelor's or associate degree preferred
• Experience selling to government agencies or working with public purchasing contracts is a plus
• Experience within healthcare, medical distribution, medical device sales, or related industries is preferred
• Knowledge of the EMS, Fire, or Pre-Hospital market is highly desirable
• Experience using Salesforce CRM and Microsoft Power BI is a plus