IT Business Systems Analyst

GuideWell Source is a healthcare organization focused on transforming health through compassionate, connected, and technology-enabled care. The IT Business Systems Analyst serves as a liaison between business areas and technology teams, leading requirements analysis, solution design, testing, documentation, implementation support, and business architecture activities for complex initiatives.

Responsibilities:

• IT Business Systems Analysts serves as a liaison for assigned business areas and provides consultative guidance to achieve business objectives by serving as a resource in the analysis of business and user needs and the application of technology solutions, to help define and achieve objectives, identify risk and implement technology solutions
• Conducts feasibility studies, prepares user stories/business requirements, and writes system and programming specifications to support the design of possible technology solutions
• Provides input into cost estimations and project plans
• Prepares user acceptance criteria, test plans, and test cases and conducts functional/user testing
• Prepares and maintains technical documentation including flow charts, models, and procedures, user guides, scorecards and reporting
• Performs root-cause analysis and issue resolution for the ongoing operation and maintenance of technology solutions
• May participate on an agile development team
• Provides functional and technical support/expertise during development, implementation, testing of complex projects
• Produces detailed functional requirements and/or user stories, including non-functional requirements
• Develops user acceptance criteria, test plans and test cases. Responsible for conducting functional/user testing (User Acceptance Testing) and accountable for user sign off of changes
• Monitors system implementation ensuring user satisfaction and be comfortable with being hands on in support of implemented solutions. – Operational readiness, Implementation/Warranty Support, Production support, Project analytics and reporting
• Responsible for facilitating business requirements gathering and determining technical impacts
• Reviews and clarifies user stories and user acceptance criteria with the stakeholders, and works with development lead/technical architect to layout technical design
• Assumes the role of product owner as necessary
• Develops system related documentation that includes flow charts, work flow tables, mapping documents, integration specifications and provides system training
• Develops a strong understanding of the business unit's function and effectively communicates technical issues and solutions in non-technical terms to the business unit
• Supports business architecture design (including Business Process), capability roadmap development and strategy development for the domain

Requirements:

• 3+ years related work experience in Application development, testing, and/or business/systems analysis role
• High school diploma or GED
• Thorough knowledge of Information Technology fields and computer systems
• Proficient in requirements gathering methodologies and the SDLC
• Understanding of typical architecture standards and ability to apply them in their design work
• Ability to communicate technical information clearly and articulately
• Ability to adapt to a rapidly changing environment
• High critical thinking skills to evaluate alternatives and present solutions that are consistent with business objectives and strategy
• Thorough knowledge and experience of systems, subsystems, development methodologies, systems architecture, tools and processes that support the assigned business initiative or system
• Experience in applying research methodology to business solutions
• Knowledge of systems development concepts and methods
• Experience with business requirements and business process analysis to ensure IT solutions meet the business needs
• Experience managing multiple priorities
• Industry knowledge in related business area
• Sedentary work: Exerting up to 10 pounds of force occasionally to move objects. Jobs are sedentary if traversing activities are required only occasionally
• Experience using Agile methodology
• Health care industry related experience