IT Business Systems Analyst

Florida Blue, a GuideWell company, works to transform health through compassionate, connected, and technology-enabled care. The IT Business Systems Analyst serves as a liaison between business areas and technology teams, analyzing needs and defining solutions for complex projects. The role develops requirements, supports testing and implementation, resolves operational issues, and contributes to business architecture and strategy.

Responsibilities:

• Provides functional and technical support/expertise during development, implementation, testing of complex projects
• Produces detailed functional requirements and/or user stories, including non-functional requirements
• Develops user acceptance criteria, test plans and test cases. Responsible for conducting functional/user testing (User Acceptance Testing) and accountable for user sign off of changes
• Monitors system implementation ensuring user satisfaction and be comfortable with being hands on in support of implemented solutions. – Operational readiness, Implementation/Warranty Support, Production support, Project analytics and reporting
• Responsible for facilitating business requirements gathering and determining technical impacts
• Reviews and clarifies user stories and user acceptance criteria with the stakeholders, and works with development lead/technical architect to layout technical design
• Assumes the role of product owner as necessary
• Develops system related documentation that includes flow charts, work flow tables, mapping documents, integration specifications and provides system training
• Develops a strong understanding of the business unit's function and effectively communicates technical issues and solutions in non-technical terms to the business unit
• Supports business architecture design (including Business Process), capability roadmap development and strategy development for the domain

Requirements:

• 3+ years related work experience in Application development, testing, and/or business/systems analysis role
• High school diploma or GED
• Thorough knowledge of Information Technology fields and computer systems
• Proficient in requirements gathering methodologies and the SDLC
• Understanding of typical architecture standards and ability to apply them in their design work
• Ability to communicate technical information clearly and articulately
• Ability to adapt to a rapidly changing environment
• High critical thinking skills to evaluate alternatives and present solutions that are consistent with business objectives and strategy
• Thorough knowledge and experience of systems, subsystems, development methodologies, systems architecture, tools and processes that support the assigned business initiative or system
• Experience in applying research methodology to business solutions
• Knowledge of systems development concepts and methods
• Experience with business requirements and business process analysis to ensure IT solutions meet the business needs
• Experience managing multiple priorities
• Industry knowledge in related business area
• Sedentary work: Exerting up to 10 pounds of force occasionally to move objects. Jobs are sedentary if traversing activities are required only occasionally
• Experience using Agile methodology
• Health care industry related experience