Principal Product Manager

Coursera is a global learning platform that partners with universities and industry organizations to provide courses, credentials, and skills development solutions. The Principal Product Manager will lead the strategy, roadmap, and execution for authoring and content production tools, enabling educators and partners to create high-quality, career-aligned learning experiences at scale. The role will also advance AI-powered content authoring, optimization, and ingestion while collaborating with cross-functional teams.

Responsibilities:

• Own the strategy, roadmap, and execution for Coursera's Authoring team
• Develop and deliver comprehensive product requirements to improve and/or innovate on the user experience based on a deep understanding of the customer
• Collaborate cross-functionally with Engineering, Design, Data Science, Research, Content, Product Marketing and Support & Services teams to deliver performant and high-quality content production and ingestion experiences
• Monitor and improve content production and ingestion metrics. Effectively communicate progress, learnings, and tradeoffs cross-functionally and to senior leaders to foster alignment

Requirements:

• • Minimum of 10+ years of experience working in product management of tech products, including developing and prioritizing product roadmaps
• • Proficient in customer discovery, data analytics, and hypothesis testing
• • Customer-centric. Develops a deep understanding of the needs of internal and external customers including partners and enterprise users and uses this to identify opportunities and deliver impact
• • Strong problem-solving skills, using sound judgment to navigate complex challenges, assess risks, and present clear, data-driven solutions in a fast-paced environment
• • An “owner” mindset. You are biased toward action, a great collaborator, a master simplifier, and someone who pushes towards clarity and delivery
• • Experience building products in EdTech, learning technologies or content authoring tools
• • Experience with B2B2C business model
• • Experience building, using, or experimenting with AI-driven products, particularly in the areas of content generation and editing, adaptive learning and personalization, automated quality assurance, and multimodal authoring support such as AI for video, audio, and translation