Program Manager - Integration Enterprise Project Office (Remote)

First Citizens Bank is a financial institution providing banking and wealth management services. The Program Manager will lead and manage complex, strategic programs across the Bank, coordinating multiple projects to achieve business goals while overseeing scope, cost, staffing, risk, and performance. The role also develops strategic business cases, manages stakeholder and vendor relationships, and provides reporting and support to project managers.

Responsibilities:

• Program Management - Develops, implements, and evaluates all aspects of assigned programs including sub-projects and related initiatives. Manages planning, schedule, resources, and risk. Ensures quality and compliance, implementing corrective action where necessary, to ensure cohesion between individual projects and the overall program. Communicates key performance indicators and program metrics to the appropriate parties
• Business Strategy - Collaborates with business units and senior executives to understand Bank needs, aligning the goals and purpose of projects to wider strategic objectives. Develops cases to outline and justify program-level initiatives in accordance with organizational planning
• Relationship Development - Develops influential relationships with vendors, business leaders, and other key stakeholders in support of program success. Oversees vendor selection, negotiations, issues resolution, and ongoing relationship management for assigned initiatives
• Provides support to project managers under the Program to manage and mitigate risk, escalation paths, identify overlapping risks and dependencies

Requirements:

• Bachelor's Degree and 8 years of experience in Project management or Program management OR High School Diploma or GED and 12 years of experience in Project management or Program management
• Experience implementing complex Programs in banks and financial institutions
• Experience with enterprise-wide program management and implementation