Profound Platform Specialist with Salesforce Integration exp - Onsite preferred but Remote is OK
Requisition Name: Profound Platform Specialist
Start Date: 8/10/2026
Duration: 6 + months
Services Location: TX/Frisco
Description Of Services:
Support customer conversation analytics and integrations with Salesforce CRM and related enterprise platforms.Responsibilities
Monitor Profound platform workflows and integrations
Support engagement and conversation analytics dashboards
Troubleshoot synchronization issues with Salesforce
Coordinate vendor support and issue resolution
Support data validation and reconciliation activities
Manage user access and operational support requests
Support reporting and business analytics requirements
Assist with platform releases and testing activities
Required Skills
SaaS application support
CRM integrations
Reporting and dashboards
API troubleshooting
Data analysis and validation
Salesforce integration knowledge
Experience
3 5 years
Deliverables:
-Process Flows -Mentor and Knowledge transfer to client project team members -Participate as primary, co and/or contributing author on any and all project deliverables associated with their assigned areas of responsibility -Participate in data conversion and data maintenance -Provide best practice and industry specific solutions -Advise on and provide alternative (out of the box) solutions -Provide thought leadership as well as hands on technical configuration/development as needed. -Participate as a team member of the functional team -Perform other duties as assigned.
Need Word Format Resume, Below details, Work Authorization Copy (If H1B / EAD).
Candidate Profile:
Full Name (as per passport):
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US Work Authorization:
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Relocation:
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W2 or Corp- Corp:
Expected best lowest All Inc Hourly Rate:
Remote or Onsite:
