Senior Project Manager

Risepoint is an education technology company that provides world-class support and trusted expertise to more than 100 universities and colleges. The Senior Project Manager – SSC will lead the successful execution of critical initiatives and process improvement within the Student Success Center, partnering with leaders to drive transformation and manage cross-team collaboration.

Responsibilities:

• Lead the end-to-end execution and communication of complex, multi-stakeholder projects that span strategy, operations, analytics, marketing, and frontline teams
• Translate strategic initiatives into actionable project plans, timelines, and milestones in collaboration with senior leadership
• Coordinate cross-functional work, ensuring alignment on goals, accountability, and deliverables
• Support intake, prioritization, and resource planning across a range of initiatives and business needs
• Anticipate roadblocks and dependencies for meeting project outcomes and leverage subject matter expertise to make recommendations, escalating where appropriate
• Support the evolution of the SSC project management office as projects and the team grow
• Contribute to and document developing project management processes and operating rhythms across SSC, with recommendations for scalable solutions (anticipating growth)
• Operate with flexibility and responsiveness in a fast-evolving environment where priorities may shift
• Develop and maintain an SSC PM playbook, documenting improvements within the function over time
• Manage documentation, issue resolution, reporting, and communication cadences that support stakeholder trust and transparency
• Prepare clear, concise presentations to communicate progress and recommendations to senior stakeholders
• Perform in accordance with Risepoint policies
• Perform other duties as assigned

Requirements:

• Bachelor's Degree (with preference in Business/Workforce/Operations Management, Statistics, Economics/Finance or related fields)
• Minimum of 4 years' project management experience in complex work environments (projects with multiple stakeholder groups)
• PMP, ScrumMaster or equivalent
• Analytical Skills
• PM Tools (Wrike, Workfront, Asana)
• Communication Skills (Oral & Written)
• Microsoft Office Suite
• Presentation Skills