Market Manager

Airbnb is a global platform connecting hosts and guests through stays and experiences, with its Hotels organization focused on delivering intuitive hotel booking experiences and driving incremental bookings for hotel partners. The Market Manager will oversee supply health and expansion in San Diego and Palm Springs by acquiring high-quality hotel inventory, managing strategic partnerships, developing localized market strategies, and driving regional growth.

Responsibilities:

• Build, manage and expand partner relationships within your territory, aiming to surpass quarterly sales targets with Hotels
• Conduct regular optimization calls and business reviews with partners to develop strong, enduring partnerships providing exceptional, timely service to hosts, including in-person support as needed
• Implement strategies to effectively manage and optimize the long tail of thousands of Hotels in your region
• Prospect and onboard new, high-quality supply within your assigned geography
• Educate clients on all significant product updates and cascade feedback on product and public policy to the relevant internal stakeholders
• Leverage data to identify and pursue strategic growth opportunities, demonstrating an ability to navigate operational complexities and efficiently allocate resources
• Use an entrepreneurial approach to develop and implement unique engagement projects, fostering innovation within your territory
• Work cross-functionally with teams such as product, communications, public policy, legal, tax and customer support to ensure Airbnb's long-term market success
• Acquire comprehensive knowledge of local market trends to inform both internal and external stakeholders
• Understand the technical aspects of software partnerships to offer comprehensive support, ensuring a seamless experience for hosts and guests
• Represent Airbnb in external meetings with Hotels and at industry conferences in your market, solidifying the brand's presence and commitment

Requirements:

• 5+ years of experience in new sales, account management, and partner support, showcasing a deep understanding and capability in fostering business relationships
• Proven track record of being able to effectively work a leads pipeline and a book of business, demonstrating expertise in nurturing and converting potential opportunities
• Proficient quantitative skills and proven ability to interpret and apply data throughout your day-to-day work, emphasizing the importance of data-driven decision-making
• The ability to work at both strategic and tactical levels, with a proven track record to execute in ambiguous environments, highlighting adaptability and strategic foresight
• Proven experience working cross-functionally, ensuring the ability to collaborate effectively with various teams to drive collective success
• Excellent communication and presentation skills and the ability to communicate effectively with clients via phone, email, and in-person, underscoring the importance of strong interpersonal skills
• This position is US - Remote Eligible. Due to the nature of this position, the successful applicant will need to be based in San Diego to be able to conduct their work The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list  If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from
• 2+ years of tech/travel industry experience is a plus, highlighting the value of sector-specific knowledge