Product Designer

NinjaOne is seeking a Product Designer to create thoughtful, customer-focused software experiences for its PSA and Service Desk products. The role involves designing features from discovery through delivery, translating complex problems into user flows and high-fidelity designs, conducting user research, and collaborating with Product, Engineering, Marketing, and other designers.

Responsibilities:

• Design new software features and enhancements that align with the business’ top priorities
• Own design for features from discovery through delivery, partnering closely with Product Managers and Engineering counterparts
• Translate ambiguous problems into clear user flows, wireframes and high-fidelity UI designs
• Conduct and synthesize user research (interviews, usability testing, feedback sessions) to inform design decisions
• Work with other designers to continue to enhance overall design quality and ensure consistency across the product
• Contribute to and help maintain our growing Design System
• Balance speed and craft; know when to ship fast and when a detail is worth getting right
• Other duties as needed

Requirements:

• 4+ years of experience designing user interfaces/experiences for a SaaS company
• IT Operations, Systems Administration, Software Support or Software Development experience
• Experience collaborating directly with Product Managers and Engineers n an agile environment
• Experience using principles of visual design and information architecture to create intuitive user interfaces
• Experience using tools like Figma for design and prototyping
• Experience in creating, contributing to, and maintaining design systems
• Experience working alongside product management and engineering teams in delivering features to market
• A portfolio demonstrating both strong UX process and polished visual execution
• Comfortable working in a fully remote team with strong async communication habits
• This position is NOT eligible for Visa sponsorship
• We are flexible on remote working from home, if you are located in the USA and reside in one of the following states - CA, CO, CT, FL, GA, *IL, KS, MA, MD, ME, NJ, NC, NY, OR, TN, TX, VA, and WA
• Bachelor's degree in Computer Science, Information Technology, Graphic/Software Design, or Fine Art is preferred but not required