Director, Business Product Management

Cisco is transforming how it delivers value to customers, partners, and sales teams through scalable buying programs and AI-era technology solutions. The Director of Business Product Management will manage the end-to-end lifecycle of buying programs, drive market adoption and business model innovation, retire legacy offerings, and govern strategic roadmaps while partnering across sales, finance, legal, and product teams.

Responsibilities:

• Define and articulate clear, persuasive value propositions for various internal and external personas. You will translate complex program terms into compelling narratives that drive understanding and enthusiasm across the ecosystem
• Develop and execute comprehensive go-to-market strategies to accelerate the adoption of new buying programs. You will ensure that program terms are clearly communicated, understood, and effectively utilized by sales teams and partners
• Lead the strategic retirement and end-of-sale process for legacy programs. You will manage the transition roadmap, ensuring minimal disruption to the business while effectively migrating customers to modern, preferred buying models
• Deliver the necessary capabilities, tools, and frameworks required to facilitate the successful retirement of legacy systems. You will design processes that allow the organization to scale new programs efficiently while sunsetting outdated ones
• Establish and maintain robust feedback loops with global sales teams, channel partners, and customers. Use these insights to refine program design, address friction points, and inform future strategy
• Partner closely with Sales, Finance, Legal, and Product teams to ensure alignment on program terms, compliance, and strategic goals
• Partner with multi-functional teams to enable new and emerging business models. Enable scalable buying program business capabilities for customers to purchase Cisco's AI solutions through Enterprise Agreements (EAs)
• Lead value-based prioritization of the roadmap and backlog, ensuring alignment with long-term vision and corporate strategy; advise executive sponsors on strategic and operational opportunities

Requirements:

• • 10+ years of experience in commercial strategy and design for AI, Saas, Enterprise License business models, program management, or sales operations within a technology or B2B environment
• • Demonstrated expertise in designing commercial business models, including Enterprise agreements, whole portfolio agreements, SaaS, and AI product monetization
• • Proven ability to thrive and deliver results within a fast-paced, AI-operated organizational environment
• • Outstanding communication skills, with the ability to distill complex information into clear, actionable value stories
• Bachelor's degree in Business, Marketing, or a related field (MBA preferred)
• • Proven ability to build strong relationships with sales leadership and external partners to drive adoption
• • Strong analytical skills with a focus on data-driven decision-making and process optimization
• • Experience in managing high-stakes transitions and navigating cross-functional resistance