Senior Policy and Program Analyst (NCS) - Mayor's Office of Employment Development

The City of Baltimore's Mayor’s Office of Employment Development coordinates workforce development initiatives to promote economic opportunity and support Baltimore City employees and job seekers. The Senior Policy and Program Analyst will lead workforce development research and analytics, advise senior leadership, manage strategic projects, and expand the agency’s analytic team and capabilities.

Responsibilities:

• Lead a team of evaluators who prepare analysis for action plans, program performance and evaluation reports, and any special studies required by state and federal agencies to support agency receipt and retention of grant funds
• Inherit, improve, and expand MOED’s current analytic stack to better evaluate MOED’s performance, identify best practices in workforce development, foster opportunities for growth, and demystify MOED’s operations and impacts to Baltimore City residents
• Provide consulting, expertise, and project management for strategic initiatives deemed critical to the agency’s success
• Examine, develop, format, and query existing and new databases to produce narrative reports and dashboards to evaluate performance and provide recommendations for continuous improvement
• Translate programmatic needs into functional data collection systems while balancing budget, policy, and user-capability limitations
• Perform related work as required

Requirements:

• Bachelor's degree in data science, Statistics, Applied Mathematics, Computer Science, and Computer Engineering
• Three or more years of experience in program evaluation, coordination, planning, strategic workforce development, and/ or related work
• Have an equivalent combination of education and experience
• Intermediate experience with R or Python, including at least one year of experience using it in a workplace setting. Meaningful capabilities include analyzing information using tidyr suite of functions, pulling information from online and other sources (i.e., APIs, web scraping, etc.), and developing
• Intermediate experience with Power BI, including at least one year of experience using it in a workplace setting. Meaningful capabilities include regular usage of DAX and Power Query M language. Use of only UI drag-and-drop analysis tools is insufficient
• Intermediate experience with Microsoft Excel, including usage of advanced lookup formulas (VLOOKUP, MATCH), conditional statements (SUMIFS, COUNTIFS), text manipulation (LEFT, CONCAT), and data integrity tools (Data Validation, Conditional Formatting)
• Intermediate experience with Structured Query Language (SQL), including multi-table joins, Common Table Expressions, subqueries, aggregate functions, and
• Beginner's experience with database and/or app design. Experience with low- and no-code development platforms like Microsoft Power Apps or Google AppSheet
• Experience supervising or training technical concepts to less experienced analysts
• Experience using data to inform decision-making of non-technical audiences
• Experience leading independent projects and delivering tangible outcomes to stakeholders
• Ability to think creatively and strategically, synthesize/analyze information, and implement solutions; exercise flexibility and sound judgment
• Excellent organizational, project management, and strong analytical and problem-solving skills
• Strong attention to detail and ability to multitask, with the ability to work independently and collaborate with a team
• Ability to manage projects with cross-divisional teams to pursue and leverage opportunities for growth
• Ability to develop and propose policies, program design, and implementation strategies
• Knowledge of current research methodology and techniques
• Skilled in written and verbal communication
• Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time