Associate Director, Digital Product Management, Catalysts

Amgen is a biotechnology company focused on serving patients living with serious illnesses through innovative medicines. The Associate Director, Digital Product Management, Catalyst embeds with complex products and teams to accelerate adoption of the Digital Product Operating Model, coach product managers, shape product strategy, and improve outcome-based product management. The role also supports prioritization, stakeholder alignment, cross-product dependencies, engagement measurement, and continuous improvement of Catalyst practices.

Responsibilities:

• Embed with complex, high-priority products and related product teams to improve product management practices and accelerate DPOM adoption
• Serve as a senior hands-on player-coach to Digital Product Managers and cross-functional team members
• Coach DPMs on advanced product management skills, including complex problem framing, continuous discovery, product strategy, outcome-based roadmaps, OKRs, KPIs, investment trade-offs, stakeholder alignment, and value measurement
• When no DPM is assigned, temporarily perform product management responsibilities directly, including shaping product direction, aligning stakeholders, defining outcomes, and supporting roadmap, capacity, and prioritization decisions
• Coach teams to combine user insights, product data, business context, and experimentation to make evidence-based product decisions
• Help teams move from stakeholder-request and feature-based delivery toward empowered, outcome-driven product management
• Help cross-functional teams understand and apply DPOM practices in complex product environments
• Partner with business leads, technology leads, business analysts, design, data, compliance, quality, and adjacent product teams to strengthen product ways of working
• Help teams clarify roles, decision rights, operating rhythms, success measures, dependencies, and expectations within the Digital Product Operating Model
• Identify product management capability gaps, adoption barriers, and recurring anti-patterns across complex product environments
• Support teams in building durable product habits that continue after the Catalyst engagement ends
• Connect enterprise and business unit strategy to product strategy, helping teams break silos and translate strategic objectives into product outcomes and investment decisions
• Help teams frame complex, high-priority user and business problems and connect product work to measurable outcomes
• Support development of product vision, strategy, roadmaps, OKRs, KPIs, investment recommendations, and value realization plans
• Guide teams in making trade-off recommendations based on user needs, business value, feasibility, risk, capacity, dependencies, and enterprise priorities
• Support discovery, validation, and learning practices that help teams make better product decisions in ambiguous environments
• Help teams improve roadmap quality by shifting from feature and output lists to problem, opportunity, and outcome-oriented roadmaps that reflect product strategy, capacity, dependencies, and measurable value
• Identify and help resolve cross-product dependencies, sequencing challenges, and prioritization conflicts that affect product outcomes
• Influence business leads, technology leads, product group leaders, senior functional stakeholders, compliance partners, and adjacent product teams without formal authority
• Communicate clearly with team-level and senior stakeholders on product direction, adoption progress, trade-offs, risks, and decisions needed
• Help teams align near-term delivery decisions with longer-term product strategy and measurable outcomes
• Escalate major blockers, trade-offs, or alignment issues to the Director, Product Management Catalysts when needed
• Execute the Catalyst engagement model, including product/team assessment, engagement planning, embedded coaching, adoption measurement, transition planning, and learning capture
• Contribute to refinement of the Catalyst model based on practical learnings from complex embedded engagements
• Define and track success measures for each engagement, including DPM capability growth, cross-functional team adoption, product maturity, product outcomes when directly accountable, and sustained DPOM adoption outcomes following Catalyst transition
• Surface insights, risks, and recommendations to the Director, Product Management Catalysts and Product Management Hub leadership
• Translate lessons from embedded work into reusable examples, practices, templates, and playbook improvements

Requirements:

• • Doctorate degree and 3 years of Digital Product, Product Management, Product Leadership, Digital Transformation, Technology Strategy, or related experience OR
• • Master's degree and 5 years of Digital Product, Product Management, Product Leadership, Digital Transformation, Technology Strategy, or related experience OR
• • Bachelor's degree and 7 years of Digital Product, Product Management, Product Leadership, Digital Transformation, Technology Strategy, or related experience OR
• • Associate's degree and 12 years of Digital Product, Product Management, Product Leadership, Digital Transformation, Technology Strategy, or related experience OR
• • High school diploma / GED and 14 years of Digital Product, Product Management, Product Leadership, Digital Transformation, Technology Strategy, or related experience
• • 7+ years of progressive experience in digital product management, including product strategy, discovery, road mapping, prioritization, delivery, and outcome measurement
• • Experience owning or leading complex, interdependent, high-priority products or product initiatives
• • Demonstrated ability to coach, mentor, or upskill product managers, product owners, business partners, and cross-functional team members
• • Strong product management craft, including user and customer problem definition, product discovery, roadmap development, OKRs, KPIs, prioritization, stakeholder alignment, investment trade-off recommendations, and value realization
• • Experience influencing senior business, technology, product, engineering, data, compliance, and adjacent product stakeholders without formal authority
• • Ability to operate as a senior hands-on player-coach, balancing direct product leadership with coaching and capability building
• • Proven ability to help teams shift from output-oriented delivery to outcome-oriented product management
• • Strong judgment in ambiguous environments, including the ability to frame complex problems, resolve dependencies, make trade-off recommendations, and create practical paths forward
• • Experience contributing to product operating models, playbooks, standards, templates, training, or adoption approaches preferred
• • Experience in healthcare, biotechnology, or other regulated industries preferred; candidates from high-tech, digital, consulting, or product-led organizations are also encouraged to apply
• • Familiarity with AI-native product development, generative AI workflows, responsible AI principles, and the evolving role of AI in product management preferred