Lead Services Project Manager

GE Vernova is accelerating the transition to more reliable, affordable, and sustainable energy. The Lead Services Project Manager will manage service and operational projects, improve business processes and workflows, oversee systems and financial operations, and support reporting and cross-functional collaboration.

Responsibilities:

• Manage service projects from planning through execution, ensuring scope, schedule, cost, quality, and customer requirements are met
• Support and improve ITO (Inquiry to Order) and OTR (Order to Remittance) processes, tools, and workflows
• Lead operational system and tool migrations while minimizing business impact
• Provide guidance on project management standards, processes, and best practices
• Partner with business leaders and stakeholders to identify and implement process improvements
• Analyze business challenges and develop solutions that increase efficiency, compliance, and performance
• Serve as a subject matter expert for OSS operational processes and project transitions
• Manage and maintain OSS SharePoint sites, forms, workflows, libraries, and collaboration tools
• Support key business applications and workflows, including EHS reporting, resource requests, customer reporting, and engineering request processes
• Coordinate updates, enhancements, and user support for OSS systems and tools
• Act as the primary liaison between OSS and Steam Power teams
• Coordinate annual customer rate updates within PMX
• Manage OSS project creation, demand setup, and JIS processing
• Oversee OSS purchasing activities through Ariba and PMX, including supplier setup and purchase orders
• Work with billing teams to resolve issues and ensure timely processing of OSS billing activities
• Partner with regional leaders to monitor and reduce unbilled inventory
• Support business decision-making through data analysis and performance reporting
• Develop and distribute operational metrics and business updates
• Manage global OSS communications and information sharing
• Collaborate with global teams, business leaders, and support organizations
• Provide guidance and mentoring to team members and stakeholders
• Support and coordinate work activities with Genpact and other support resources

Requirements:

• Bachelor's Degree from an accredited University (OR a High School Diploma/GED with 3 years of relevant experience)
• Minimum of 3+ years' experience with Corporate Systems