Senior Digital Experience Project Manager

Risepoint is an education technology company that provides world-class support and trusted expertise to more than 100 universities and colleges. The Senior Digital Experience Project Manager will oversee the project management for the Digital Experience Platform transformation, ensuring alignment and efficiency across multiple teams and delivering high-quality digital experiences for university partners.

Responsibilities:

• Own end-to-end project management for the DXP platform, including intake, scoping, scheduling, and delivery across SEO, Content, UX, and CRO workstreams
• Build and maintain project plans, milestone tracking, and status reporting for the DXP program, ensuring cross-functional teams are aligned and unblocked
• Partner closely with the DXP Marketing Ops Senior Manager and the Sr. Director DXP to coordinate readiness across partner launch waves and platform releases
• Facilitate cross-functional working sessions, status updates and other DXP meetings as needed, own agendas, action items, and follow-through
• Identify and resolve project risks, blockers, and dependencies proactively, escalating to senior management when needed
• Develop and optimize project workflows and processes within WorkFront
• Contribute to shared PMO standards and practices, ensuring consistency and visibility across the Digital Experience team
• Support management reporting needs by preparing program documentation, dashboards, and executive-ready updates on program status and milestones
• Leverage AI tools to accelerate the creation of program documentation, status reports, and analytical summaries — applying judgment on when and how to use AI effectively to improve output quality and team efficiency

Requirements:

• 5–8 years of experience in project or program management within digital marketing, web operations, or technology environments
• Proven ability to manage complex, multi-workstream programs with multiple stakeholders and competing priorities
• Hands-on experience with Workfront, Smartsheet, Jira, or similar tools for tracking, intake, and reporting
• Strong facilitation and communication skills — you can run a meeting, write a crisp status update, and present to leadership without breaking a sweat
• Experience supporting large-scale platform migrations or digital transformation programs
• Background in higher education, EdTech, or multi-brand/multi-partner environments
• Familiarity with agile or hybrid project methodologies
• Exposure to digital experience platforms (DXPs) such as Optimizely, Sitecore, or Adobe Experience Manager