Creative Project Manager

Napster is an AI company democratizing access to expertise through embodied, multimodal agents. The Creative Project Manager will serve as the operational anchor for a creative team, managing project intake, stakeholder alignment, workflow triage, asset governance, and delivery across business functions.

Responsibilities:

• Brief Intake & Triage: Manage incoming creative requests across Marketing, Communications, Partnerships, Sales, and Executive Leadership, vetting briefs for completeness, assessing pod capacity, and triaging priority to protect meaningful creative work over low-impact requests
• Self-Service & Governance: Direct routine or recurring requestors to self-service template repositories to maintain pod focus on high-priority strategic initiatives
• Stakeholder Management: Act as the primary liaison between requestors and creative executors across Marketing, Communications, Partnerships, Sales, and Executive Leadership, translating business needs into clear deliverables, setting realistic timelines, and managing review loops
• Asset Governance & Repositories: Build and maintain central asset repositories, standardized folder structures, naming conventions, and strict version control systems across Google Drive and Frame.io
• Workflow Optimization: Track deliverables from kickoff to final handoff using project management tools, ensuring deadline compliance, bottleneck resolution, and consistent output quality

Requirements:

• 5+ years of creative project management, or creative operations experience supporting Marketing, Communications, Partnerships, Sales, and Executive Leadership within an agency or fast-paced tech environment
• Deep familiarity with project management platforms (e.g., Asana, Jira, Monday.com, Notion) and asset management tools (Google Drive, Frame.io)
• Exceptional written and verbal communication skills with a proven ability to manage expectations, negotiate deadlines, and protect creative team bandwidth across key stakeholder groups
• Strong focus on process architecture, file organization, version control, and standardized QA checklists