Product Manager – OpenLab Software Products

Agilent Technologies is seeking a Product Manager for its OpenLab CDS software products. The role owns the strategy, roadmap, commercialization, and lifecycle management of software maintenance offerings and select CDS products, while driving customer adoption, recurring revenue growth, migration initiatives, and cross-functional execution.

Responsibilities:

• Define and manage the strategy, roadmap, and lifecycle for Software Maintenance Agreements (SMA) and assigned CDS add-on products
• Understand customer and field needs and translate insights into offerings that improve upgrades, support, lifecycle management, and product adoption
• Partner with R&D, Marketing, Sales, Services, Support, Licensing, and IT teams to define requirements, prioritize investments, and deliver business outcomes
• Develop business cases, pricing, packaging, and go-to-market strategies that drive recurring revenue, renewal rates, and customer retention
• Guide software lifecycle policies, upgrade programs, migration strategies, and customer transition plans across the CDS portfolio
• Support product launches, sales enablement, training, communications, and performance measurement to ensure successful adoption and execution

Requirements:

• Bachelor's, Master's, or equivalent qualification with 8+ years of relevant experience
• Proven product management experience across the product lifecycle
• Experience with software products, maintenance agreements, licensing, subscriptions, SaaS, or recurring revenue business models
• Strong business acumen with experience in commercialization, pricing, business case development, and go-to-market planning
• Excellent communication, stakeholder management, and cross-functional leadership skills
• Experience working with global teams and managing competing priorities
• Willingness to travel up to 20%
• Knowledge of laboratory informatics, chromatography data systems (CDS), software licensing, or regulated laboratory environments is highly desirable
• Experience with AI and application of AI in Laboratory software environment is highly desirable