Lead Site Reliability Engineer, Engineering Enablement (Remote)

Cisco is a technology company focused on networking, security, and infrastructure solutions. The Lead Site Reliability Engineer will architect and evolve developer experience and critical infrastructure for cloud engineering teams, lead complex troubleshooting, and drive operational excellence across distributed systems and developer platforms.

Responsibilities:

• Lead the design and evolution of critical infrastructure for building, testing, and deploying our cloud applications
• Take the lead on complex problem resolution and debugging of internal and vendor-supplied tools
• Influence and drive operational excellence within the organization
• Learn and understand the priorities and practices of other engineering teams to design systems that work for them
• Partner with engineering leadership to define roadmaps, reporting on productivity gains and platform health to the SVP level
• Lead complex troubleshooting, perform blameless postmortems, and champion sustainable on-call practices across the organization

Requirements:

• This is a remote role based out of the US
• The successful applicant may be performing work in FedRAMP High or IL-5 environments, and therefore, must be a U.S. Person (i.e. U.S. citizen, U.S. national, lawful permanent resident, asylee, or refugee)
• This position may also perform work that the U.S. government has specified can only be performed by a U.S. citizen on U.S. soil
• Bachelor's degree and 8+ years of relevant experience, or Master's degree and 6+ years of relevant experience or equivalent related work experience
• Have a software development background with 5+ years experience coding with languages like Ruby or Python
• Experience mentoring and providing technical oversight for a team
• Experience with systems at scale, managing and operating distributed systems at a scale of 1,000+ nodes or high-concurrency environments with an owner/operator mindset
• Automation experience in configuration-as-code and infrastructure automation
• Have experience with modern Unix/Linux operating systems/distributions
• Experience in a hybrid cloud environment (we deploy to bare metal, container orchestration, and managed cloud services)
• Rapid technical adoption experience, evaluating and adopting new technologies with quick turnaround to address critical production gaps or security vulnerabilities
• Experience building and supporting tools for a quickly growing engineering organization (2,000+ and growing)
• Background in containerization
• Familiarity with DORA and SPACE published DevOps measurement metrics