Technical Project Manager

Metronet is seeking a Technical Project Manager to lead complex, cross-functional projects within its service provider network environment. The role oversees network and systems initiatives, including project delivery, NMS/EMS and OSS/BSS integration, disaster recovery, automation, operational tooling, and stakeholder coordination.

Responsibilities:

• Lead end-to-end project delivery for network and systems initiatives, including planning, execution, risk management, change control, and closure
• Facilitate meetings and workshops to gather requirements, document outcomes, and maintain project artifacts, timelines, and tracking using tools such as MS Project and Jira
• Coordinate across engineering, NOC, IT, procurement, vendors, and leadership to align technical requirements, dependencies, and operational workflows
• Collaborate with technology, automation, DevOps, and IT teams to ensure timely delivery and seamless integration of platforms, tools, and features
• Translate network architecture and engineering requirements into actionable project plans and execution strategies
• Drive implementation and integration of NMS/EMS and OSS/BSS platforms, as well as monitoring, telemetry, and performance management solutions
• Oversee development and deployment of NOC tools, dashboards, automation scripts, and API-based integrations to support fault management and operational efficiency
• Lead disaster recovery planning, testing, documentation, and escalation procedures for critical network and system components
• Coordinate sparing and high-availability strategies with engineering and supply chain teams to enable rapid fault recovery
• Identify and implement automation opportunities across provisioning, monitoring, and incident response to improve scalability and reduce MTTR
• Champion continuous improvement initiatives focused on operational efficiency, reliability, and adoption of advanced analytics and AI-driven operations
• Provide regular status updates and executive-level reporting, and perform other duties as assigned

Requirements:

• High school diploma or GED required
• Strong understanding of IP networking (BGP, OSPF, MPLS, QoS) and transport technologies (DWDM, Ethernet, SDH/SONET)
• Experience with OSS/NMS/EMS platforms, network monitoring tools, and ticketing systems
• Proficiency with project management and collaboration tools such as Jira, Confluence, and MS Project
• Familiarity with NOC operations, incident management, and change control processes
• Excellent communication, leadership, and stakeholder management skills with the ability to influence across teams
• Strategic, analytical, and problem-solving mindset with a strong technical foundation
• Proven ability to manage multiple complex initiatives simultaneously and drive results through cross-functional collaboration
• 2+ years of project management experience in an IT, telecommunications, or service provider environment
• Ability to support after-hours and weekend work as required
• Position is remote or hybrid/on-site (Evansville, IN), with periodic travel to Evansville, IN (approximately twice per year)
• bachelor's degree in Computer Science, Electrical Engineering, Telecommunications, or related field and/or PMP certification preferred
• PMP, PRINCE2, Agile, or Scrum certification preferred
• Experience with network automation and infrastructure-as-code tools (e.g., Ansible, Terraform, Itential, Python) preferred
• Networking certifications and/or hands-on experience (e.g., Cisco or Juniper) preferred