Manager, Sales Development

ModMed is a healthcare technology company that provides an AI-enabled, specialty-specific cloud platform. The Sales Development Manager will lead, coach, and scale an SDR team, drive qualified pipeline generation, and align sales development strategies with Sales, Marketing, and Revenue Operations. The role also focuses on performance management, process improvement, recruiting, and data-driven team effectiveness.

Responsibilities:

• Lead, coach, and develop a team of Sales Development Representatives (SDRs) through regular feedback, performance reviews, and career development planning
• Set clear performance expectations and hold team members accountable to defined goals and key performance indicators (KPIs)
• Monitor individual and team performance, addressing gaps through coaching plans and continuous improvement initiatives
• Ensure consistent execution of sales development processes, including lead qualification, early engagement, and event-generated leads
• Drive high-quality pipeline generation by ensuring SDRs consistently source and schedule qualified meetings with target prospects
• Conduct regular one-on-one meetings to review call activity, written communications, and performance data
• Analyze activity, conversion, and pipeline data to identify trends, coaching opportunities, and process improvements
• Partner with Sales leadership to design and execute effective sales development strategies aligned to revenue goals
• Collaborate cross-functionally with Sales, Marketing, Enablement, and Specialty General Managers to ensure alignment, messaging consistency, and smooth lead handoff
• Leverage Salesforce and analytics tools to track performance, report results, and inform data-driven decision making
• Proactively share insights and recommendations with stakeholders to improve pipeline health and team effectiveness
• Recruit, interview, hire, and onboard new SDRs, creating a supportive and inclusive team environment
• Reinforce sales enablement training and ensure team readiness across product knowledge, sales skills, and market focus areas
• Foster ongoing learning through coaching, team meetings, and skill development initiatives
• Build a motivating team culture through recognition, communication, and engagement
• Maintain visibility into team performance through dashboards and reporting
• Forecast SDR pipeline contribution and adjust strategies to address gaps
• Model company values by demonstrating accountability, adaptability, effective communication, customer focus, and results-driven leadership

Requirements:

• • Bachelor's degree in Business, Marketing, Communications, Healthcare Administration, or a related field (preferred). Equivalent professional experience is accepted in lieu of a degree.
• • Ongoing professional development in sales leadership, management, or revenue operations is a plus
• • Excellent verbal and written communication skills
• • Proven experience leading, coaching, and developing sales or sales development teams
• • Results-oriented with a track record of meeting or exceeding goals
• • Strong organizational and time-management skills
• • Bachelor's degree in Business, Marketing, Communications, Healthcare Administration, or a related field (preferred)
• • Experience in healthcare, healthcare IT, SaaS, or B2B technology is strongly preferred