Travel Customer Service Representative

Sun-Kissed and Moonlit Travel creates personalized travel experiences for clients. The Travel Customer Service Representative consults with clients, designs and coordinates travel bookings, and maintains communication to ensure trips are organized and stress-free.

Responsibilities:

• Consult with clients to understand their travel preferences, goals, and budget
• Design customized travel itineraries based on client needs
• Coordinate bookings for flights, accommodations, transportation, and activities
• Provide recommendations and guidance throughout the planning process
• Maintain clear and professional communication with clients
• Manage reservations, payments, and travel documentation accurately
• Stay informed on destinations, travel updates, and supplier offerings

Requirements:

• Strong communication and customer service skills
• Organized, detail-oriented, and able to manage multiple bookings
• Comfortable working independently in a remote environment
• Genuine interest in travel planning and helping others create meaningful experiences
• Experience in customer service, hospitality, or travel is helpful but not required
• Familiarity with travel booking platforms is a plus
• Spanish language skills are a plus