Senior Software Engineer II - Platform & Enablement

Wrapbook is hiring a Senior Software Engineer II for its PANDA platform and technical enablement team. The role owns and evolves shared platform systems—including approval workflows, permissions, authentication, and notifications—and leads complex initiatives, technical standards, and teammate development across teams.

Responsibilities:

• Own and evolve cross-cutting platform systems — approval workflows, permissions, authentication, and notifications — designing and improving complex architectures with an eye toward simplicity, scalability, and backward compatibility
• Align multiple stakeholders to a plan, empowering contributions from inside and outside the team and function; serve as a trusted partner with business stakeholders and cross-functional teams
• Lead complex, multi-stakeholder initiatives, coordinating multiple concurrent efforts and rescuing at-risk projects when needed
• Set the code quality standard for the team — author code reviewed primarily for strategic alignment, not fundamentals
• Advocate for and design tech investment projects at the team level, framing them against roadmap priorities
• Create AI-forward workflows that meaningfully accelerate the team and set the standard for how AI is used and shared broadly
• Develop teammates with visible multiplier impact — build a continuous learning environment and recognize contributions at all levels
• Lead and participate in technical interviews for IC and lead engineering positions
• Participate in an on-call rotation, responding to production issues and partnering with the team to resolve them quickly

Requirements:

• You're a full-stack engineer with a strong technical background building production web applications and APIs in Ruby on Rails
• Architectural depth — you design and improve complex architectures, optimize for simplicity, and set the code quality standard; you understand the risks of changing shared infrastructure and can make deliberate tech debt tradeoffs with business context
• Multi-stakeholder leadership — you've led complex initiatives across multiple teams, built stakeholder buy-in, and rescued at-risk projects
• High ownership mentality — self-directed and solution-oriented; you independently prioritize competing short- and long-term goals, balancing inbound requests with self-directed work
• Experience on a platform, infrastructure, or enablement team — you've built systems that other teams consume and you're comfortable balancing "ship our roadmap" with "unblock everyone else."
• Domain and competitive knowledge — you build expertise over time, use data to inform decisions, and align your work with business strategy and roadmap priorities
• A force-multiplier mindset — you develop teammates with visible multiplier impact, foster a continuous learning environment, and use AI with strong oversight and judgment to build tooling and workflows that address common team pain points
• Experience with agentic AI tooling, orchestration frameworks, and AI-augmented workflows
• Experience with technical documentation and planning
• Excellent communication skills — you match depth and format to audience and medium, synthesize complex input concisely, and are a trusted partner with business stakeholders
• Comfortable working in two-week cycles with Agile planning
• Strong SQL skills
• Bonus points if that experience includes approval workflows, role-based access control (RBAC), or identity/auth products (Auth0, Okta, session management) in a multi-tenant SaaS product
• PostgreSQL experience is a plus
• Applicants must be currently authorized to work in the country from which they will perform the work